Job Responsibilities:
Provide high quality service to customers
Adhere to all local and national liquor laws
Mix and serve drinks following set standard recipes
Greet guests in a timely manner and take orders
Process cash and credit card transactions following appropriate procedures
Maintain a safe and clean environment for guests and team
Carry out all tasks with attention to detail, cleanliness, and safety
Assist with inventory and inventory control
Protect establishment and patrons by adhering to sanitation,
safety and alcohol beverage control policies
Help patrons select food and beverages by presenting menu;
offering cocktails; suggesting courses; explaining the chef’s specialties; identifying appropriate wines; answering food preparation questions
Stay updated on current menu choices, specialties and menu
deviations, knowing if the kitchen staff is running out of any items, etc.
Transmit orders to kitchen by recording patrons’ choices;
identifying patrons’ special dietary needs and special requests
Keep kitchen staff informed by noting timing of meal progression
Serve orders by picking up and delivering patrons’ choices from bar and kitchen; deliver accompaniments and condiments from service bars
Respond to additional patron requirements by inquiring of needs; observing dining process
Maintain table setting by removing courses as completed;
replenishing utensils; refilling water glasses; being alert to patron spills or other special needs
Conclude dining experience by acknowledging choice of
restaurant; inviting patrons to return
Obtain revenues by totaling charges; issuing bill; accepting
payment; delivering bill and payment to host; returning change or credit card and signature slip to patrons
Contribute to team effort by accomplishing related results as needed
Provide welcoming phone greeting and following Guest ordering procedures
Convey menu information over the phone to Guests and give
accurate estimate of delivery time
Perform basic cleaning tasks as needed or directed by
supervisor
Fill in for absent staff as needed
Assist with special events as needed
Adhere to grooming and appearance standards consistently
Promptly address customer service issues and refer customers
to management when necessary

Qualifications/Skills:
Previous serving experience required
Excellent oral communication skills required
Positive interpersonal skills required
Must speak English fluently and be able to write in basic English
Smart Serve Certified
Good telephone speaking and listening ability

Benefits:
Competitive wages
Merit based bonuses
Investment in training

How to apply:

Via Agilec - meomadeley@agilec.ca