Website GCE INTERNATIONAL INC
Our remote customer service job involves handling customer inquiries and requests remotely, typically via phone, email, or chat. Responsibilities include resolving issues, providing accurate information, and ensuring customer satisfaction. This role requires strong communication skills, problem-solving abilities, and the capacity to manage a high volume of interactions while maintaining professionalism and empathy.
Here’s a more detailed breakdown:
Key Responsibilities:
Responding to inquiries
Problem resolution
Documentation
Follow-up
Communication
Knowledge of products/services
Performance metrics
Collaboration
Training and development
Utilizing technology
How to apply: