PRINCIPLE ACCOUNTABILITIES:
 Recruitment, screening, selection, training, scheduling, motivation, and evaluation of volunteers
 Promote opportunities of volunteering to the public
 Designing and conducting training and orientation programs for volunteers
 Maintaining and updating volunteer database (Better Impact)
 Maintains a variety of statistical and departmental records
 Act as a primary staff resource for volunteers and coordinates all volunteer activities
 Responsible for the continuing development of the volunteer program
 May be required to do public appearances
 Develop and maintain policies and systems for effective volunteer management
 Respond to requests with regard to volunteerism
 Communicate with volunteers to ensure a positive experience for both volunteer and the organization
 Schedule volunteers according to skill sets and abilities to ensure that the site is well managed
 Work collaboratively with other staff/departments to place volunteers
 Oversight of volunteer program activities, volunteer recognition and appreciation
 Bring a good understanding of which roles are most critical and be capable of adjusting to changing
conditions
 Update volunteer job descriptions, and volunteer manual as required
 Attend Humane Society special events to supervise volunteers
POSITION REQUIREMENTS:
 Post-secondary education in a related field
 At least 2 years of working experience in a volunteer coordination capacity preferred
 Proven ability to supervise, motivate, train and monitor the performance of a team of volunteers
 Experience working with Better Impact, or other similar computer databases/software would be
considered an asset
 Strong interpersonal skills and have ability to work independently and as part of a team
 Strong written and verbal communication skills with the ability to communicate effectively and
efficiently
 High level of critical and logical thinking, analysis, and/or reasoning to identify underlying principles,
reasons, or facts
 Must have intermediate experience in MS office programs and video conferencing programs (i.e.
Microsoft Teams and Zoom)
 Ability to develop recruitment and selection procedures
 Ability to conduct effective presentations
 Ability to communicate in a friendly, tactful, and informative manner
 Solid negotiation, conflict resolution, and people management skills
 Excellent teamwork and team building skills
 Must have flexibility to work evenings and weekends as needed
 On-call responsibility will be a component of this position
 Work will take place at both our Kitchener and Stratford locations
 Ability to travel throughout the Waterloo Region to attend events and meetings
 Must have a valid driver’s license and access to a reliable vehicle
 Must use discretion and good judgment at all times to ensure the good reputation of the organization
 The successful candidate must provide a satisfactory vulnerable sector police check
 The successful candidate must be legally eligible to work in Canada

How to apply:

Via Agilec - jfruhner-travers@agilec.ca