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In pursuit of excellence to better serve our candidates and customers.

Excellence Canada logo

Excellence Canada is an independent, not-for-profit organization committed to helping Canadian organizations continuously improve performance and results by providing:

 

  • innovative national criteria

  • progressive implementation programs

  • services

  • certification

Improvement Focus

There is clear alignment between our own mission and values and Excellence Canada’s eight quality principles for organizations:

1.  Leadership through involvement

2. Primary focus on stakeholders/customers and the market place

3. Co-operation and teamwork

4. Prevention-based process management

5. Factual approach to decision making

6. Continuous learning and people involvement

7. Focus on continuous improvement and breakthrough thinking

8. Fulfill obligations to all stakeholders and society

We selected Excellence Canada for our quality program because, as a human services organization, it provides us with an improvement focus that is balanced between process and relationships/service.

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