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Explore why misunderstandings happen, what gets in the way of effective communication, and what leaders can do about them.

This course shares the latest workplace research related to clear communication and communication problems. Individuals complete a communication assessment and explore communication preferences.

  • Discuss and examine common sources of misunderstanding and communication difficulties
  • Assess individual communication preferences to identify communication style
  • Examine 4 communication styles, conflict zones, and common ground
  • Evaluate and practice communication skills such as active listening, assertive communication, and difficult conversations


Date(s) - 13/07/2022
10:00 am - 12:00 pm

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