The Semex Alliance
Semex is a dynamic global organization that is committed to developing and delivering innovative genetic solutions. We believe that people truly are the cornerstone of our success, and that our employees are our most important asset.
We are currently seeking an Desktop & Application Support Specialist to join us. As part of the Information Technology team, you will provide assistance, advice, problem solving and technical information regarding the use of Semex In-House developed software applications while actively supporting all other software used within the Semex network.
• Provide user support for all commercial and in-house developed desktop applications
• Investigate problems and determine appropriate actions
• Deploy new laptops, desktops, tablets, and mobile devices to end users
• Troubleshoot issue with PC desktop and laptop hardware/OS
• Work with vendors on device warranty and repairs
• Provide training for users in the operation of Semex software solutions and software products
• Provide systems and help desk technical support to end users (local and remote)
Windows 10/11, MS Office 365
• University or College degree/diploma in a related discipline
• Previous experience in application support or customer service roles
• 1-5 years of experience in application & desktop support
• Excellent communication skills
• Ability to document effectively
• Work as part of a team
• Organized and efficient
• Ability to problem solve effectively
Start Date: As soon as possible
Posted: November 3rd, 2022
Please note this job is posted by Agilec on behalf of an employer. This employer is currently using Agilec’s recruiting services. Agilec is not a temporary nor staffing agency, we are an Employment Ontario Service Provider that offers no cost services to those in the community. Agilec welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the recruitment process. We thank you for your interest, but only candidates selected for an interview will be contacted.
How to apply:
Via Agilec - firstname.lastname@example.org