Seasonal with possibility of permanent employment for the right candidate.

Responsibilities:
· Greeting and helping customers
· Answering phones and Booking appointments
· Collecting documents for Tax filing
· Calling customers to collect documents when Taxes are complete and filed
· Introduce and provide information about our other products and services
· Troubleshoot and resolve product issues and concerns
· Document and update customer records based on interactions
· Develop and maintain a knowledge base of the evolving products and services
· Other Adhoc services as per the discretion of the management

Qualifications:
· Experience in customer service, sales, or other related fields
· Ability to build rapport with clients
· Ability to prioritize and multitask
· Positive and professional demeanor
· Excellent written and verbal communication skills
· Solid MS Office skills
· Willing to undergo training in order to be certified as a Tax Preparer and other job related training as required by the management.

How to apply:

Via Agilec - meomadeley@agilec.ca