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WestRock - Midland

Description & Requirements

WestRock partners with our customers to provide differentiated paper and packaging solutions that help them win in the marketplace. WestRock’s team members support customers around the world from locations spanning North America, South America, Europe, Asia and Australia. Learn more at

The WestRock Midland facility is looking for a Quality Supervisor to work with the Quality team. This position is an integral part of the Operations team to ensure compliance with product quality and maintaining Quality systems.

How you will impact WestRock:

  • Facilitates development, implementation and compliance of Quality Systems and Food Safety Management System.
  • Facilitates customer and third party audits.
  • Provides development and training of management in quality system and quality improvement tools.
  • Actively participates as a member of quality teams.
  • Facilitates and participates in quality meetings (e.g., customer walkabouts, ALC, etc.).
  • Provides supervision to others through motivation, direction, review or feedback of assigned tasks related to quality systems and tools.
  • Provides quality technical assistance to production departments.
  • Directs the product/process corrective action process.
  • Tracks, analyzes and leads initiatives for all internal quality and customer complaint issues in production.
  • Locates, evaluates, purchases and implements technology to promote continuous control over product specifications to determine present standards and establish proposed quality and reliability expectancy of finished product.
  • Formulates and maintains quality control objectives and coordinates objectives with production.
  • Works closely with production management to maximize product quality and reliability and to minimize cost.
  • Plans, promotes and organizes training activities related to product quality and reliability.
  • Responsible for following Quality Management Systems procedures and documentation.
  • Performs other job duties as assigned.

What you need to succeed:

  • Bachelor’s/ College Degree in a technical field or 3 years’ minimum experience in quality or a Diploma in a technical field and ASQ CQE/CQA preferred.
  • Must have strong communication skills.
  • Must have a minimum of 1 year previous supervisory experience.
  • Must be familiar with ISO 9001, SQF or FSSC 22000 standards and process FMEA, Control Plans and Feasibility assessments.
  • Must have ability to respond to common inquiries or complaints from customers.
  • Must have ability to write routine reports and business correspondences.
  • Must have the ability to read, analyze, and interpret common scientific and technical journals, financial reports and legal documents.
  • Must be able to pass a color & hue test.

As part of our commitment to accessibility for all persons with disabilities, WestRock will, upon the request of the applicant, provide accommodation during the recruitment process to ensure equal access to applicants with disabilities. Please contact WestRock, Human Resources at 416-940-2421 about your needs, and we will consult with you to ensure suitable accommodation is provided. For all feedback on equity and accommodation needs, please contact Human Resources.

WestRock is an Equal Opportunity Employer. We strive to create and maintain a diverse workforce where everyone feels valued, respected, and included. WestRock does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local law.

How to apply:


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    Please use the contact form below or feel free to contact Agilec at 1-800-361-4642.

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