Information Technology (IT)

IT support at your fingertips.

Many businesses have their own dedicated IT department; however, that does not always make good financial sense. Agilec’s Information Technology Service Department provides you with your very own full-service IT consulting and support.

Help is just a phone call (or click) away.

Our IT professionals are available via phone, email, online, or in person when a technical issue arises. We work with you remotely through desktop sharing software and resolve most issues in the first contact.

Take advantage of Agilec’s 99% IT customer approval rating today. We can help you.

Our IT Support Services

No matter what sort of technical difficulty you’re experiencing, we can help on an as-needed basis.

Software Support

We provide support for the following Office software/programs:

  • Microsoft Office XP/2003/2007/2010/2013 (including Word, Excel, PowerPoint, Access)
  • Microsoft Outlook XP/2003/2007/2010
  • Microsoft Outlook Express
  • Internet Explorer 6 and above

We assist with the following Operating Systems:

  • Microsoft Windows XP
  • Vista
  • Windows 7
  • Windows 8
  • Windows 8.1
  • MAC OSX

We also provide operational support, server/network support, and consulting services.

Operational Support
  • Microsoft Outlook profile setup
  • Creation of user accounts, groups, mailboxes, and distribution lists
  • Unlocking domain accounts and password resets
  • Setting file/folder permissions
Server, Network, and PC Support/Troubleshooting
  • Assistance with network and database connectivity
  • General PC hardware diagnoses
  • Help with printers, drivers, and queues
  • Setup, configurations, and synchronization troubleshooting for PCs and mobile devices
  • AntiVirus and Spyware/Malware scans and removal
  • Offsite backup (within Canada)
  • Disaster recovery services
IT Consulting Services

We’ll help you navigate the rapidly changing world of information technology, keeping your business competitive in its industry.

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Please use the contact form below or feel free to contact Agilec at 1-800-361-4642.

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