Information Technology (IT)
IT support at your fingertips.
Many businesses have their own dedicated IT department; however, that does not always make good financial sense. Agilec’s Information Technology Service Department provides you with your very own full-service IT consulting and support.
Help is just a phone call (or click) away.
Our IT professionals are available via phone, email, online, or in person when a technical issue arises. We work with you remotely through desktop sharing software and resolve most issues in the first contact.
Take advantage of Agilec’s 99% IT customer approval rating today. We can help you.
Our IT Support Services
No matter what sort of technical difficulty you’re experiencing, we can help on an as-needed basis.
We provide support for the following Office software/programs:
- Microsoft Office XP/2003/2007/2010/2013 (including Word, Excel, PowerPoint, Access)
- Microsoft Outlook XP/2003/2007/2010
- Microsoft Outlook Express
- Internet Explorer 6 and above
We assist with the following Operating Systems:
- Microsoft Windows XP
- Windows 7
- Windows 8
- Windows 8.1
- MAC OSX
We also provide operational support, server/network support, and consulting services.
- Microsoft Outlook profile setup
- Creation of user accounts, groups, mailboxes, and distribution lists
- Unlocking domain accounts and password resets
- Setting file/folder permissions
Server, Network, and PC Support/Troubleshooting
- Assistance with network and database connectivity
- General PC hardware diagnoses
- Help with printers, drivers, and queues
- Setup, configurations, and synchronization troubleshooting for PCs and mobile devices
- AntiVirus and Spyware/Malware scans and removal
- Offsite backup (within Canada)
- Disaster recovery services
IT Consulting Services
We’ll help you navigate the rapidly changing world of information technology, keeping your business competitive in its industry.
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