As an Excellence Canada certified company with a social conscience, we are committed to quality, diversity, privacy, and continuous improvement in order to be the very best at what we do.
Excellence Canada is an independent, not-for-profit organization committed to helping Canadian organizations continuously improve performance and results by providing:
innovative national criteria
progressive implementation programs
There is clear alignment between our own mission and values and Excellence Canada’s eight quality principles for organizations:
1. Leadership through involvement
2. Primary focus on stakeholders/customers and the market place
3. Co-operation and teamwork
4. Prevention-based process management
5. Factual approach to decision making
6. Continuous learning and people involvement
7. Focus on continuous improvement and breakthrough thinking
8. Fulfill obligations to all stakeholders and society
We selected Excellence Canada for our quality program because, as a human services organization, it provides us with an improvement focus that is balanced between process and relationships/service.
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