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  • Full Time
  • Not Specified
  • July 1, 2022
  • Hours: 30-40

Employer

Sales Associates work in a fast-paced environment that involves constant interaction with customers to deliver friendly and courteous service while explaining features and benefits of products. This role also involves stocking shelves, merchandising, customer carry outs and general housekeeping.

Main Responsibilities and Tasks:

– Provides excellent customer service to all customers entering the garden centre, by educating them in the care and maintenance of annuals, perennials, nursery stock and related products
– Guides customer to the location of requested items
– Locates products in the warehouse
– Deals with challenging situations in a professional manner
– Learns about new lawn and garden products on a regular basis
– Keeps up to date with in-store promotions, in-store deals and product locations
– Ensures that retail basics tasks are executed efficiently
– Stocks shelves and merchandise display areas using best practices, modules and planograms as guidelines
– Maintains inventory accuracy and identifies/reports low stock levels
– Maintains and rotates annuals, perennials and nursery stock to ensure they are fresh and appealing
– Keeps the work area neat and tidy

Requirements:

– Experience in a customer service role is considered an asset
– Ability to work under minimal supervision with computerized systems. (i.e., POS systems, AS-400, RF Guns and PCs)
– Experience with cash register is considered an asset
– Strong orientation towards customer service excellence
– Strong ability to plan and organize activities and projects
– Effective written and oral communication skills and the ability to maintain professional communication, even in challenging situations
– Ability to complete detail-oriented retail tasks according to instructions and to demonstrate responsibility for outcomes
– Ability to work in a fast-paced team environment that provides assistance and support to co-workers to achieve common goals
– Ability to resolve retail and/or customer issues
– Ability to multitask, adapt and cope with challenging situations
– Positive attitude, punctuality and solid work ethic.
– Ability to adapt to the environment and weather outside
– Steel-toed footwear is mandatory

Physical Demands and Working Conditions:

– Standing/walking for 8 hours
– Lifting and/or carrying of merchandise items, as required, on a regular, frequent and unassisted basis. Merchandise items may vary in weight from “light” to “heavy”
– Ability to go up and down a ladder while carrying merchandise
– Ability to work outside in all weather conditions

How to apply:

Via Agilec - meomadeley@agilec.ca

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